Showroom and Reception Assistant

Sister Jane is looking for a dynamic and customer driven individual to join the retail team and be a brand ambassador.

Receiving customers and visitors at the Sister Jane Townhouse, the Showroom and Reception Assistant will have a key role to introduce and present the brand and provide an immersive and memorable experience to all guests.

Responsibilities 

• As a key holder, take ownership of opening, closing and cashing up procedures of showroom and café

• Maintain the showroom and café visual merchandising standards at the highest level

• Act as a brand ambassador to Sister Jane to introduce and explain the brand to customers and visitors

• Assist customers with purchases and enquiries, collecting and reporting impressions and feedback 

• Prepare and serve beverages from the café, keeping the coffee area tidy and presentable

• Maintain an accurate stock in the showroom and café

  • Responsibility to make supplier orders for the café as necessary

• Actively be involved in the receiving of new collections and work on collections changeovers

• Assist the Studio Coordinator in administrative and stock related tasks as and when required

• Act as a brand receptionist, welcoming visitors, taking all inbound calls, mails, parcels and directing them to relevant teams.

• Assist on showroom sample management

• Provide assistance to the creative team during showroom social media shoots

Skills and Experience Required

• Minimum of 2 years prior experience in the fashion industry as a sales associate and in hospitality
• Front of house experience in the hospitality industry is an advantage
• Excellent customer service skills, communication and great interpersonal skills
• Strong time management and organisational skills, excellent multi-tasker, with excellent attention to detail
• Eager to learn and grow with the growth of the business
• Has a flexible and versatile attitude to work according to and in line with the business needs
• Experience in using a POS and stock management system is an advantage
• Fluency in a language other than English is an advantage
• Right to work in the UK